Help Center
Find answers, learn how to use Primhex, or get in touch with support.
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Search our knowledge base or browse topics below.
Getting Started
Learn the basics of using Primhex
12 articles →
Order Management
Creating, tracking, and managing orders
18 articles →
Account & Security
Account settings, billing, and security
8 articles →
Integrations
API docs, webhooks, and third-party tools
15 articles →
Frequently Asked Questions
Navigate to the Orders page and click the "New Order" button in the top right. Fill in the customer details, pickup and delivery addresses, and package information. You can also assign a rider from the dropdown or let the system auto-assign one.
Contact Support
Live Chat
Available 24/7
Email Support
support@primhex.com
Phone
+234 801 000 0000
Mon — Fri, 9 AM — 6 PM WAT